Leaks, codes and walking spins in Hollywood & Ravenel, run with the water on until the failing stage fails in front of you. 20–25 min from the shop on the southwest run.
Out on the Hollywood road a washer has two things a city washer never deals with: a well on the way in and a septic tank on the way out. Both shape the ticket, and the southwest run gives Reid the time to read them — the visit is batched by road, and dispatch has already asked about the driveway, the gate and where the laundry actually is.
Fill, wash, drain or spin: the complaint is filed under one of the four and that stage is run with the water on until it fails in front of him. On a well address the inlet screens come out in the first five minutes, and on a septic address the drain gets a look for lint and detergent load before the pump is accused of anything.

Well water carries iron and hardness into the machine, and the machine shows it: a rust-colored bloom in the drawer, a valve that has narrowed with scale, screens packed with grit, and a fill that takes twice as long as it did in the spring. Reid cleans or replaces the screens, tests the valve under pressure, clears the drawer passages, and asks the question that saves a part — when was the softener last filled? A softener that ran out of salt in March produces every one of these symptoms by July, and the honest ticket is sometimes a bag of pellets.
The drain side is the septic tank, and a septic system does not care for a decade of lint and heavy detergent. A washer that drains slowly or backs up out here can be a pump, or it can be a drain line and a tank that need a different trade; the walk-through times the drain with the pump exposed and says which in the house file, and recommends a lint trap on the discharge hose as a matter of course. Old farmhouse laundries add the plumbing that came with the carpentry — a standpipe cut short, galvanized supply lines, taps that seized open years ago — and those get exercised on the visit.
Iron in the well water has crusted the screens and narrowed the valve. Screens cleaned, valve tested, drawer cleared, and a question about when the softener last saw salt.
Could be the pump, could be the drain line or the septic. The drain is timed with the pump exposed, and the house file says which trade the fix belongs to.
A motor coupler, almost certainly — a cheap part on a simple platform. The ticket carries an honest keep-or-retire line, and the answer is usually keep.
The full page — order of checks, symptom table, what Charleston adds.
Open ›Coverage hub · 29449 / 29470Highway 162 and 17 South — acreage, wells, propane and long driveways.
Open ›HollywoodThermometers in both compartments first.
Open ›HollywoodStatic pressure at the hose, then the hood, then the parts.
Open ›Next on the mapThe shop’s own side of the river — Avondale to Bees Ferry, first slots of every day.
Open ›Two minutes on the form, a ring back with a time, a house file when it is done.
Your number, the ZIP, the street, the machine, the complaint. Dispatch rings you back with a time.